Privacy

In order to process your order, we need some information from you. We do not ask for more data than strictly necessary. We are aware that you place your trust in us. We therefore see it as our responsibility to protect your privacy and treat your data confidentially. On this page we will let you know what data we collect when you use our website, why we collect this data and how you can have this data removed.

This privacy policy applies to the services of Dutch YBO Trading | Your Online Business (trademark holder of Coffeemate.shop). You should be aware that Dutch YBO Trading | Your Online Business is not responsible for the privacy practices of other sites and/or sources. By using this website, you indicate your acceptance of our privacy policy.

Coffee buddy respects the privacy of all users of its site and ensures that the personal information you provide to us is kept confidential. 
We never make your data available to third parties for commercial purposes.

 

Processing your data
Below you can read how we process your data, where we store it (or have it stored), what security techniques we use and to whom the data may be accessible.

Our online store, via WordPress
Coffeemate.shop is developed with WordPress software. Data that you make available to us by placing an order is shared with WordPress. WordPress only has access to your data to allow us to technical support, they will never use your data for any other purpose. WordPress is required by the agreement we have with them to implement appropriate security measures. These security measures include the use of SSL encryption and a strong password policy. WordPress uses cookies to collect technical information related to your use of this software, no personal data is collected and/or stored. WordPress reserves the right to share collected data within its own company to further improve services.

Monkey Vision
We purchase web hosting and email services from Monkey Vision. Monkey Vision processes personal data on our behalf and does not use this data for its own purposes. Monkey Vision may, however, collect metadata about the use of its services. This is not personal data. Monkey Vision has taken appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data. Monkey Vision is bound to confidentiality under the agreement.

Payments
To handle payments in our online store, we use the platform of Mollie Payments. Mollie Payments works with banks and credit card companies to make payments as secure as possible. Mollie Payments processes your name, address and residence details and your payment information such as your bank account or credit card number. Mollie Payments has appropriate technical and organizational measures to protect your personal data. Mollie Payments does not retain your data longer than permitted by law.

WebwinkelKeur
We collect reviews through the platform of WebwinkelKeur. If you leave a review through WebwinkelKeur, you must enter your name, city and email address. WebwinkelKeur shares this information with us, so we can link the review to your order. WebwinkelKeur also publishes your name on its own website. In some cases, WebwinkelKeur may contact you to provide an explanation of your review. In case we invite you to leave a review we share your name and email address with WebwinkelKeur. They use this information for the sole purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to use third parties for the provision of services, for this we have given permission to WebwinkelKeur. All the above guarantees regarding the protection of your personal data also apply to those parts of the service for which WebwinkelKeur engages third parties.

Shipping and logistics
When you place an order with us, our job is to get your package delivered to you. We use the services of DHL/Bpost to make the deliveries. This requires us to share your name, address and place of residence, if applicable, with DHL/Bpost. This provider uses the data only for the purpose of delivering your order. In the event that DHL/Bpost engages subcontractors, this provider also makes data available to these parties.

Invoicing and accounting
We use E-Bookkeeping software to keep our records and accounts. We share your name, address and residence information and details regarding your order. This data is used for the administration of sales invoices. Your personal data is transmitted and stored in a protected manner. E-Bookkeeping is committed to confidentiality and will treat your information confidentially. E-Bookkeeping does not use your personal information for any other purposes than those described above.

Use of our services
When you place an order with us, we ask you to provide only some personal data. These data are used to process your order. The data we ask for are:
- Your name
- Zip code, address and city
- Email address (Allows us to keep you updated on the status of your order)
- Option to subscribe to our monthly newsletter

The data is stored on Shopify's own secure servers. Every entrepreneur is required by law to keep records for 7 years (tax retention obligation). We must therefore keep your data for that period.

Communications
When you send e-mail or other messages to us, we may retain those messages but never longer than necessary. Sometimes we will ask you for your personal information relevant to the situation at hand. This allows us to process your questions and respond to your requests.

Cookies
We collect only functional, anonymous information for website analysis using so-called cookies. We use that information to continue to improve our website. The data from that information is anonymous and is not linked to your personal data. These cookies can never be used to read your private data from your computer or phone and/or to intercept passwords. Furthermore, they cannot infect a computer or phone with a virus. This cookie has a retention period of 14 months.

We do not use so-called tracking cookies. Those kinds of cookies follow you around (with all kinds of ads), including when you visit other websites, and are a potential risk to your privacy.

Most browsers are set to accept cookies by default, but you can reset your browser to refuse all cookies or to indicate when a cookie is sent.

Purposes
We do not collect or use information for purposes other than those described in this privacy policy unless we have obtained your prior consent.
 

Cooperation in tax and criminal investigations
In appropriate cases, Koffiemaatje.shop may be required by law to share your data in connection with government tax or criminal investigations. In such a case, we are forced to share your data, but we will resist within the possibilities provided by law.

Retention periods
We will retain your information for as long as you are our client. This means that we will keep your client profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also interpret this as a request to forget. We are required by applicable administrative requirements to retain invoices containing your (personal) data, so we will retain this data for the duration of the applicable term. However, employees no longer have access to your client profile and documents we have produced as a result of your assignment.

Your rights
Pursuant to applicable Dutch and European legislation, as a data subject you have certain rights with respect to personal data processed by us or on our behalf. We explain below which rights these are and how you can invoke these rights.

In principle, to prevent misuse, we only send copies and transcripts of your data to your e-mail address already known to us. In case you wish to receive the data at another e-mail address or for example by post, we will ask you for identification. We keep records of processed requests; in the case of forgetting requests, we administer anonymized data. You will receive all copies and transcripts of data in the machine-readable data format we use within our systems. You have the right at any time to lodge a complaint with the Personal Data Authority if you suspect that we are using your personal data incorrectly.

Inspection rights
You always have the right to inspect the data we process (or have processed) that relate to your person or can be traced back to you. You can make a request to that effect to us at info@koffiemaatje.shop. You will then receive a response to your request within 30 days. If your request is granted, we will send you, at the e-mail address known to us, a copy of all data with a list of the processors who hold this data, indicating the category under which we have stored this data.

Right of Rectification

You always have the right to have the data we process (or have processed) that relates to your person or can be traced back to you, amended. You can make a request via info@koffiemaatje.shop submitYou will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data has been updated.

Right to restriction of processing
You always have the right to limit the data we process (or have processed) that relates to your person or can be traced to it. You can make a request to that effect via info@koffiemaatje.shop submit. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data will no longer be processed until you lift the restriction.

Right to transferability
You always have the right to have the data we process (or have processed) that relates to your person or can be traced back to you by another party. You can make a request to this effect via info@koffiemaatje.shop. You will then receive a response to your request within 30 days. If your request is granted, we will send you, at the e-mail address known to us, copies or transcripts of all data about you that we have processed or have processed on our behalf by other processors or third parties. In all likelihood, we will no longer be able to continue providing services in such a case, because the secure interconnection of data files can then no longer be guaranteed.

Right to object and other rights
You have, in appropriate cases, the right to object to the processing of your personal data by or on behalf of Portablefortravel.com. If you object, we will immediately cease processing your personal data pending the handling of your objection. If your objection is well-founded, we will provide you with copies and/or copies of the data we (have) process(ed) and thereafter stop the processing permanently.

You also have the right not to be subjected to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that it does, please contact us at info@koffiemaatje.shop.

Privacy Policy Adjustments
This privacy statement is tailored to the use of and features on this site. Any modifications and/or changes to this site, may result in changes to this privacy statement. It is therefore advisable to consult this privacy statement regularly. If the new privacy policy affects the way we process data already collected about you, we will notify you by e-mail.

Choices for personal data
We offer all visitors the opportunity to view, change, or delete any personal information currently provided to us.

Edit/subscribe newsletter
At the bottom of our monthly newsletter you will find the option to edit your information or to unsubscribe. We only send a (monthly) newsletter if you have prior permission gives to us.

Adjust/unsubscribe communications
If you would like to update your information or have yourself removed from our files, please contact us. See contact information below.

Questions and feedback
We regularly check for compliance with this privacy policy. If you have any questions about this privacy policy, please contact with us.

YBO Trading | Your Online Business (brand owner Koffiemaatje.shop), is responsible for the processing of personal data as reflected in our privacy policy

Coffeemate.shop
Lijnbaanshof 6 (no visit/return address)
1398 VC Muiden
085-0003382
info@koffiemaatje.shop