In order to process your order, we require some information from you. We do not ask for more data than strictly necessary. We know that you've placed your trust in us. We therefore see it as our responsibility to protect your privacy and treat your data confidentially. On this page we explain what data we collect when you use our website, why we collect this data and how you can have this data removed.
Koffiemaatje respects the privacy of all users of its website and ensures that the personal information you provide is treated confidentially.
We never make your information available to third parties for commercial purposes.
Processing Your Data
Below you can read how we process your data, where we store it (or have it stored), what security techniques we use and to whom the data may be accessible.
Our web shop, through Shopify
We purchase web hosting and email services from Argeweb. Argeweb processes personal data on our behalf and does not use this data for its own purposes. However, Argeweb may collect metadata about the use of its services. These are not personal data. Argeweb has taken appropriate technical and organisational measures to prevent loss and unauthorised use of your personal data. Argeweb is bound to secrecy under the agreement.
For handling the payments in our store, we use the platform of Mollie Payments. Mollie Payments works together with banks and credit card companies to process payments as securely as possible. Mollie Payments processes data related to your name, address and place of residence and your payment details such as your bank account or credit card number. Mollie Payments has taken appropriate technical and organisational measures to protect your personal data. Mollie Payments will not retain your data any longer than permitted by law.
We collect reviews through the platform of WebwinkelKeur. If you leave a review through WebwinkelKeur, you must enter your name, place of residence and email address. WebwinkelKeur shares this information with us, so we can link the review to your order. WebwinkelKeur also publishes your name on their own website. In some cases, WebwinkelKeur may contact you to provide an explanation regarding your review. In the event that we invite you to leave a review, we will share your name and email address with WebwinkelKeur. They will only use this information for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organisational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties for the purpose of providing the service, for which we have given WebwinkelKeur permission. All the above guarantees with regard to the protection of your personal details also apply to those parts of the service for which WebwinkelKeur engages third parties.
Shipping and Logistics
When you place an order with us, it is our responsibility to get your package delivered to you. We use the services of DHL/Bpost to perform the deliveries. It is therefore necessary that we share your name, address and place of residence, if applicable, with DHL/Bpost. These providers use the data only for the purpose of delivering your order. In the event that DHL/Bpost engages subcontractors, the provider will also make data available to these parties.
Invoicing and Bookkeeping
To keep our records and accounts we use the software of E-Bookkeeping. We share your name, address and place of residence details and information regarding your order. These details are used to administer sales invoices. Your personal data are transmitted and stored in a protected manner. E-Bookkeeping is obliged to secrecy and will treat your data confidentially. E-Bookkeeping will not use your personal data for other purposes than described above.
Use of Our Services
When you place an order with us, we ask you to provide only some personal data. These data are used to process your order. The data we ask for are:
- Your name
- Postal code, address and location
- Email address (this allows us to keep you informed of the status of your order)
- Option to subscribe to our monthly newsletter
The data are stored on Shopify's own secure servers. Every entrepreneur is legally required to keep records for 7 years (tax retention obligation). We must therefore keep your data for that period.
When you send emails or other messages to us, we may keep those messages, but never for longer than necessary. Sometimes we will ask you for your personal data relevant to the matter at hand. This allows us to process your questions and answer your inquiries.
We only collect functional, anonymous information for website analysis using so-called cookies. We use this information to continue to improve our website. The data from this information are anonymous and will not be linked to your personal data. These cookies can never be used to read your private data from your computer or phone and/or to intercept passwords. Furthermore, they cannot infect a computer or phone with a virus. These cookies have a retention period of 14 months.
We do not use so-called tracking cookies. These cookies follow you around (with all kinds of advertisements), even when you visit other websites, and are a potential risk to your privacy.
Most browsers are by default set to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is sent.
Cooperation with Tax and Criminal Investigations
In some cases, Koffiemaatje.shop may be required by law to share your information in connection with governmental tax and/or criminal investigations. In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us.
We will retain your data for as long as you are a client of ours. This means that we will keep your client profile until you indicate that you no longer wish to use our service. Of you indicate this, we will also interpret this as a request to forget. Pursuant to applicable administrative obligations, we must retain invoices containing your (personal) data; we will therefore retain this data for as long as the applicable term lasts. However, employees will no longer have access to your client profile and documents that we have produced as a result of your instructions.
Under applicable Dutch and European legislation, you as a data subject have certain rights with respect to the personal data processed by or on behalf of us. Below we explain what these rights are and how you can exercise them.
In principle, to prevent misuse, we only send copies of your data to the email address already known to us. In the event that you wish to receive the data at another email address or, for example, by post, we will ask you to identify yourself. We keep a record of completed requests; in the case of a forgetful request, we administer anonymised data. You will receive all copies and data in the machine-readable data format that we use within our systems. You have at all times the right to lodge a complaint with the Personal Data Authority if you suspect that we are using your personal data in an incorrect manner.
Right of Inspection
You always have the right to inspect the data that we process (or have processed) and which relate to your person or can be traced back to your person. You can make a request to that effect to us via firstname.lastname@example.org. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data to the email address we have on record, together with a list of the processors who hold this data, stating the category under which we have stored it.
Right to Rectification
You always have the right to have the data that we process, or have processed, and which relate to your person or can be traced back to your person, corrected. You can submit a request via email@example.com . You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the email address we have on record, stating that the data has been amended.
Right to Restriction of Processing
You always have the right to restrict the data we process (or have processed) that relate to or are traceable to your person. You can submit a request to this effect to firstname.lastname@example.org . You will then receive a response to your request within 30 days. If your request is granted, we will send confirmation to the email address we have on record, stating that the data will no longer be processed until you lift the restriction.
Right of Portability
You always have the right to have the data that we process (or have processed) and that relates to your person or can be traced back to your person, processed by another party. You can make a request to that effect via email@example.com. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies of all the data about you that we have processed or that has been processed on our behalf by other processors or third parties to the email address we have on record. In all likelihood, we will no longer be able to continue providing services in such a case, as the secure interconnection of data files can then no longer be guaranteed.
Right to Object and Other Rights
You have the right to object to the processing of your personal data by or on behalf of Portablefortravel.com. If you object, we will immediately stop the data processing pending the resolution of your objection. If your objection is justified, we will make copies of data that we (have) process(ed) available to you and then permanently cease processing.
You also have the right not to be subjected to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe this is the case, however, please contact us via firstname.lastname@example.org.
This privacy statement has been designed for using this website and the opportunities it offers. Any adjustments or revisions to this site may lead to changes in this privacy statement. We therefore recommend you revisit this privacy statement regularly. If the new privacy statement has consequences for the way in which we process the data already collected about you, we will inform you by email.
Choices for Personal Data
We offer all visitors the opportunity to view, change or delete any personal data which we currently hold.
Change/Unsubscribe In Newsletter
At the bottom of our monthly newsletter there is an option to change your information or to unsubscribe. We only send a (monthly) newsletter if you give us permission in advance.
If you want to change your data or have yourself deleted from our files, you may get in contact with us. See contact details below.
Questions and feedback
YBO Trading | Your Online Business / Koffiemaatje.shop
Lijnbaanshof 6 (This is not a visiting address)
1398 VC Muiden